KEY PERFORMANCE INDICATORS for law firms

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Our tailored KPI services for individual attorneys and small law firms help measure and enhance performance, efficiency, and client satisfaction. Below are the key service types we offer to ensure comprehensive performance tracking:

Financial KPIs:

• Revenue per Attorney: Measure the average revenue generated by each attorney.
• Profit Margin per Case: Track the profitability of individual cases handled by each      attorney.
• Billing Realization Rate: Calculate the percentage of billed hours that are actually collected.
• Hourly Billing Rate: Monitor the average rate billed per hour by each attorney.
• Collection Rate: reflecting how efficiently the firm collects payments for billed services.
• Expense per Case: Assess the average costs incurred in handling each case.
• Accounts Receivable Turnover: measures how effectively a law      firm collects its outstanding client invoices.

Productivity KPIs:

• Billable Hours: Track the total number of billable hours logged by each attorney.
• Utilization Rate: Measure the percentage of total available hours that are billable.
• Case Load: Monitor the number of active cases each attorney is handling.
• Billed Hours to non-billed hours: measures law firms and individual attorneys understand how much of their working time is being spent on revenue-generating activities versus administrative or non-revenue tasks.
• Number of Billable Hours per Timekeeper:  measure productivity, efficiency, and      overall contribution to the firm’s revenue. Timekeepers typically include attorneys, paralegals, and other legal staff who bill clients for their time.